Title:  Consultant - Delivery (E2E Business Engineer CB2A)

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. So that to support the plan, We are looking for skilled Business Engineers to join our team with a focus on troubleshooting various protocols including GICC, NEXO, ISO8583, AS2805, CB2A, and others. The selected candidates will be responsible for analyzing, diagnosing, and resolving complex issues related to these protocols, ensuring seamless communication and transaction processing across diverse systems and networks.

Day-to-Day Responsibilities​

Being an end-to-end IT/Functional Analyst, it is essential to have an understanding of multiple prominent protocols.

• Troubleshoot and diagnose protocol-related issues such as GICC, ISO8583, AS2805, CB2A, and others, ensuring efficient and reliable communication and transaction processing.
• Collaborate with technical teams to analyze protocol message exchanges, identify anomalies, and address communication and integration challenges across different systems.
• Work closely with vendors, partners, and industry stakeholders to resolve protocol-related issues and ensure interoperability across diverse systems and platforms.
• Communicate effectively with project stakeholders, providing detailed analysis, potential solutions, and progress updates on troubleshooting efforts.
• Analyze transactional workflows, data, and systems to identify root causes of issues and inefficiencies.
• Create and maintain documentation related to troubleshooting procedures, issue resolution, and system improvements.
• Lead root cause analysis of protocol-related issues and propose effective solutions to prevent recurrence and enhance communication reliability.
• Identify opportunities for process improvements within protocol integrations, and contribute to enhancing communication efficiency and security
• Acquire and maintain a solid knowledge of the technologies used for our product development
• Training and education of other team members

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• 8+ overall work experience as a Business Analyst in the Payment domain and software development, with the majority of it being in the area of electronic payments.
• A strong understanding of various protocols used in the payment landscape, payment processing, and industry regulations.
• Strong analytical and problem-solving skills, with the ability to meticulously investigate complex issues and propose effective solutions.
• University degree (master/bachelor) in computer science or similar qualification
• High level of Quality paired with Service Oriented Mindset
• Linux knowledge as a User, C++ Code reading capabilities for Analysis purposes and SQL reading and writing capabilities combined with basis shell scripting capabilities
• Structured and analytical way of working and distinct ability to do presentations
• Excellent communication and collaboration abilities, with the capacity to work effectively with diverse teams and stakeholders.
• Proficiency in data analysis and reporting tools, as well as the ability to interpret and utilize transactional data to drive decision-making.
• Ability to work in dynamic situations with short timelines and strict deadlines
• Good experience in Agile/Scrum in a complex and international environment
• Knowledge about payment domain and/or cloud services and/or Continuous Integration & Continuous Deployment would be beneficial
• Knowledge of the scheme protocol (Visa, Mastercard, Amex, Diners, etc.) and ISO 8583 would be an advantage

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.