Investigations Manager

Apply now »

Publish Date: Nov 13, 2022

Location: Amsterdam, Amsterdam, NL

Company: worldline

About Worldline
Worldline is the European leader in digital payments and number four worldwide, powered by over 20,000 employees in more than 50 countries. Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re just getting started. We are on an exciting journey to lead the way towards the next frontier of payments. Our ambitions are extraordinarily high, and we need the best people in the world to bring them to life – people like you.

Worldline is the European leader in digital payments and number four worldwide, powered by over 20,000 employees in more than 50 countries. Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re just getting started. We are on an exciting journey to lead the way towards the next frontier of payments. Our ambitions are extraordinarily high, and we need the best people in the world to bring them to life – people like you. So, if you are a highly skilled AML Analyst, and available for 40 hours a week, looking to make a real impact on the world, join our journey!

 

The opportunity
 

As an Investigations Manager, you play a crucial role in ensuring that Worldline does not do business with any unlawful or fraudulent clients. You are also responsible to protect the company’s reputation and ensure we are not involved in any money laundering or other unlawful activities. As if you are a true detective/investigator, you conduct thorough research using external tools and sources. You will analyse KYC (Know Your Customer) and unearth all and any information that indicates that something is not adhering to the law, our policies, or the policies of our acquirers.   


In this role you report directly to the Team lead of Investigations.

 

About the team

 

Within the AML Team, the Investigations Manager plays an important role when boarding new Merchants and to provide oversight of the existing Merchant portfolio. The team is mainly located in The Netherlands; however, our stakeholders are all over the world. We are all hard-working, knowledgeable, dedicated, experienced, and fun individuals who look forward to having you on board and helping you to get up to speed. We are an open team and value continuous knowledge sharing among team members as we strive to become better every day. At the same time, having fun is important and bonds us as a team.

 

 

Your day-to-day responsibilities include

 

  • Conduct underwritings on new-, and existing merchants where apart from ensuring to have a complete KYC file also specifically is looked at business models, business practices and liability periods.
  • Ensure the merchant complies with Worldline’s policies and that of its acquirers (card schemes).
  • Work closely with Compliance, Credit and Sales Team when reviewing Merchants or working on specific requests.
  • Maintain and update data in databases to keep high standard level of monitoring.


Skills we can't do without:

  • University degree in appropriate field of study.
  • 3-5 years of relevant experience in CDD, KYC management and underwritings.
  • Great affinity with IT and IT-related projects and e-Commerce
  • Excellent Business English and verbal skills.

 

Skills we'd like:

  • Attention to detail/accuracy
  • Good time management and task management skills
  • Situational analyses and problem-solving skills
  • Customer orientation/organisation awareness.

 

Perks & benefits

Next to a competitive salary, we offer a compelling technological environment that is modern and state of the art. Your colleagues are committed and responsible persons who are happy to share knowledge and experience with you. We offer room for personal initiative and innovation.

 

Grow with us, create tomorrow

 

At Worldline, we are dedicated to helping our people unlock their full potential - both professionally and personally. With comprehensive training and development programs, expert communities, and global mobility programs, you will always be able to develop and grow at Worldline - wherever you want to go and whatever you want to do. We also offer flexible hours and remote working, to empower you to be your best self at work and at home. 8 in 10 Worldliners consider Worldline a friendly place to work, and 9 in 10 are satisfied with the training & development they receive.
 

Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

 

Learn more about life at Worldline on careers.worldline.com

Grow with us, create tomorrow At Worldline, we are dedicated to helping our people unlock their full potential - both professionally and personally. With comprehensive training and development programs, expert communities, and global mobility programs, you will always be able to develop and grow at Worldline - wherever you want to go and whatever you want to do. We also offer flexible hours and remote working, to empower you to be your best self at work and at home. 8 in 10 Worldliners consider Worldline a friendly place to work, and 9 in 10 are satisfied with the training & development they receive. Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. Learn more about life at Worldline on careers.worldline.com


Job Segment: Developer, Network, Sharepoint, Manager, Technology, Management