The opportunity

Within the Customer Lifecycle Management, Continuous Monitoring teams are responsible for protecting Worldline and its operations from financial and reputational losses incurred by financial crimes. The teams assess, control and mitigate risks. Risk types related to financial crime are consolidated in a comprehensive risk management framework that covers anti-money laundering, sanctions, embargoes, anti-bribery and corruption as well as fraud  investigations. The teams’ activities ensure adherence to regulatory standards throughout the duration of customer relationship.

The AML Screening Team conducts regular screening and monitoring of sanctions, PEP and bad press alerts. The team ensures compliance with international regulatory standards and mitigates financial crime risks by conducting thorough investigations, raising proper escalations and keeping accurate records.

The newly- established team is located in Warsaw, however, it cooperates with stakeholders from different countries. You will have a unique opportunity to build the comprehensive framework for managing customer lifecycle by cooperating with other teams within Risk Management Operations.

Day-to-day responsibilities

• Reviewing alerts through Worldline software identifying potential breaches,  risks and matches related to PEP, sanctions and adverse media presence
• Analyzing patterns and trends linked to individuals or entities under PEP, sanctions lists, or identified through adverse media, ensuring proactive risk management
• Conducting in- depth investigation and extensive research when necessary, documenting all decisions and findings with supporting rationale
• Following operational procedures by timely escalating cases to relevant stakeholders
• Ensuring timely, accurate filing of all required reports and escalations
• Maintaining proficiency in all aspects of AML compliance and staying current with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and developing trends
• Maintaining comprehensive knowledge on sanctions, PEP, adverse media implications, regulations, industry best practices, and emerging trends affecting global compliance frameworks
• Ensuring adherence to SLA requirements, minimizing operational loss, brand exposure, and dissatisfaction among internal and external stakeholders.
• Supporting audits, regulatory reviews and supervisory bodies’ inquiries
• Developing process optimizations, driving improvements, advance process automation and control improvements across the customer lifecycle
• Supporting compliance functions, including projects, as assigned
• Actively contributing to collaboration with other Risk Management Teams in order to ensure efficient process
• Contributing to creation and refinement of proper  MI reporting related to screening activities and outcomes
• Providing input in order to refine risk methodology, reduce false positives, mitigate sanctions risks and improve customer experience.

Who are we looking for

• First experience in AML/KYC related role would be a plus,
• Fluent English skills is a must, knowledge of other European languages would be a plus,
• Strong analytical and problem-solving skills,
• Detail-oriented, strong organizational skills,
• Proactive approach, motivation to learn and grow,
• Ability to manage multiple cases in a controlled and timely manner,
• Strong sense of ownership, ability to balance regulatory compliance, risk mitigation and customer fairness.

Perks & Benefits

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus
• Glasses/lenses reimbursement