Title:  Senior Business Analyst

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We are looking for a senior business analyst to be inserted in the organization of our Issuing Processing Department based in Milan. He / She will be in the lead for the requirements gathering and will support the senior experts for the project implementation and maintenance of the Issuing back office platforms running on different technological environments,. Issuing Processing Department activities consist in creating new services, or enhancing/maintaining existing services to cope with clients demand in different European locations (Italy, France, Belgium, The Netherland, Finland, Germany,..) dedicated to issuing processing, while providing third level support for running business. As the main focus for this position will be the Italian market, we are searching for an analyst with a deep understanding of the national payment business, an outstanding background in Italian banking sector and speaking a fluent Italian (mother tongue or a C1 in Italian) as the role requires the availability for face-to-face meetings with our Italian clients.

Day-to-Day Responsibilities​

• You will be in direct contact with our Italian and international clients, helping in the definition of new opportunities and addressing customer requests toward the WL teams
• You will gather clients requirements, based on input of internal and external clients/stakeholders
• You will coordinate the requirements engineers for the requirements elicitation
• You will design a solution, in close alignment with the Solution Architects and Information Analysts/Engineers
• You will evaluate the impact of the solution, including budget estimations for all involved stakeholders, including external suppliers
• You will cooperate with many development and testing teams from different departments

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You can have a degree in economic or scientific areas, first class scores
• You've got substantial knowledge in E-Payment market, credit cards schemas (VISA and MC), credit cards lifecycle and Italian banking segment. 
• Ability in team working, communication and presentation skills, conflicts management, stress tolerance.
• Motivation and passion for new opportunities, goals driven initiatives, innovations and challenges, conducted in a cooperative and international environment.
• Excellent in requirement engineering, solutions definitions and analytic approach. Expertise in Scrum framework is a plus
• You master written and spoken Italian and English (C1). Other languages (Spanish in particular) are appreciated
• 10/15 years working in Information Technology and E-payment sector.

Perks & Benefits 

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.