Job Description
Business Analyst

This is ANZ Worldline Payment Solutions 

ANZ Worldline Payment Solutions is a joint venture between one of Europe’s leading payment technology companies, Worldline, and ANZ Banking Group.

 

We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then, we’ve built a new modern technology platform to enable us to bring an exciting roadmap of products and solutions to our customers, as payments technology and consumer preferences evolve.

 

What’s it like to work with us? We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our growing team.

 

It’s an exciting time to be part of our team. Find out more about ANZ Worldline Payment Solutions here.

 

The opportunity

This role bridges the gap between business strategy, customer needs, and technical execution.
You will analyse opportunities, define clear requirements by collaborating across internal teams and working closely with product managers, operations teams and customers.  Distilling business needs to enable the the development of technology solutions.

 

Day-to-day responsibilities​

  • Identify and communicate with key stakeholders.
  • Gather, review and analyse business and technical information to develop business requirements, functional specifications and user stories.
  • Develop user test cases, user documentation and training material.
  • Liaise between various business departments and groups.
  • Maintain documentation regarding various projects, processes and operations.
  • Collaborate with project managers and cross-functional teams.
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What we are looking for

  • Experience working as a Business Analyst, gathering requirements and contributing to solution delivery, ideally within an Agile environment.
  • Experience within the financial services or technology sector is highly desirable.
  • Relevant tertiary qualifications or Business Analysis certifications are beneficial but secondary to practical experience.
  • Ability to effectively communicate and influence key stakeholders to support proposed solutions, process improvements and operational decisions.
  • Effective problem solving skills.
  • Experience testing and mapping various business processes and protocols.
  • Excellent communication.
  • Knowledge of the Australian payments industry and standards will be beneficial.

Benefits

At ANZ Worldline Payment Solutions, we work in a flexible environment that empowers you to learn, grow and accelerate your career. You’ll have access a great mix of benefits, including:

  • A range of health and wellbeing discounts for gym, nutrition, sporting gear providers.
  • Learning and development opportunities to build your skills.
  • Additional leave options to support families, work in the community or take a career break. You’ll also earn loyalty leave for your tenure.
  • Regular opportunities to connect socially as a team.
  • Volunteering leave to support Corporate Social Responsibility activities.
  • Plus other perks and benefits (e.g. novated leasing options).


We have modern offices and services to support our people including a parent’s room, prayer room, and end of trip facilities. We also provide employee assistance services including counselling, to support managers, employees and their families.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, a can-do attitude and a hunger to learn and grow. Here you’ll work with colleagues from around the world and take on unique challenges as a team, to support businesses right across Australia. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators to shape the payments evolution.

Learn more here about working at ANZ Worldline Payment Solutions.

 

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Information at a Glance
Request ID:  300828
Posting Start Date:  7/31/25
Job Area:  Sales Management
Work Site:  Hybrid
Contract Type:  Permanent
Brand:  ANZ Worldline
Job Location:  Australia - Melbourne