This is ANZ Worldline Payment Solutions

ANZ Worldline Payment Solutions is a joint venture between one of Europe’s leading payment technology companies, Worldline, and ANZ Banking Group.

We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then, we’ve built a new modern technology platform to enable us to bring an exciting roadmap of products and solutions to our customers, as payments technology and consumer preferences evolve.

What’s it like to work with us? We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our growing team.

It’s an exciting time to be part of our team. Find out more about ANZ Worldline Payment Solutions here.

The Opportunity

Reporting to the Head of Account Management, you will be responsible for managing a portfolio of complex, profitable and strategically important merchant customers. The successful candidate will help drive growth across the portfolio and will need to work with numerous external parties including card schemes, hardware providers, gateway providers and more to create frictionless, cost effective and reliable payment experiences. These are very demanding roles suitable for high energy, results focused candidates looking to establish a track record or build on their profile in payments.

Your responsibilities include:

• Manage and expand customer’s existing acquiring solution ensuring ongoing profitability through portfolio review, advisory reviews and re-pricing activities where required
• Proactively develop key high value customer relationships
• Apply solution-based sales approach to achieve customer outcomes
• Develop & maintain your expertise & awareness of key economic trends impacting the industry and share insight across the customer portfolio
• Inform your clients concerning all questions they have concerning electronic payments and find solutions to more complex questions and situations your client may have
• Develop & manage strong internal relationships with ANZ Corporate & Institutional Banking Teams and become a highly valued and trusted product specialist for these teams
• You will be measured on sustainable growth, customer satisfaction and retention

Qualifications and Skills:

Our ideal candidate will have experience in the sales process, excelling at lead generation, relationship building, and closing deals. We’re seeking a self-starter with strong negotiating skills and someone with a track record of success:

• 6+ years’ experience in payments, merchant acquiring, transaction banking, or technology sales
• Bachelor’s degree or similar level by experience
• Strong organisational skills
• Excellent communication, interpersonal, virtual, and organisational skills
• Experience working with CRM systems such as Salesforce
• Experience closing complex deals
• Ability to analyse business opportunities and read situations well
• Strong networking skills.

Benefits

At ANZ Worldline Payment Solutions, we work in a flexible environment that empowers you to learn, grow and accelerate your career. You’ll have access a great mix of benefits, including:

• A range of health and wellbeing discounts for gym, nutrition, sporting gear providers.
• Learning and development opportunities to build your skills.

• Additional leave options to support families, work in the community or take a career break. You’ll also earn loyalty leave for your tenure.
• Regular opportunities to connect socially as a team.
• Volunteering leave to support Corporate Social Responsibility activities.
• Plus other perks and benefits (e.g. novated leasing options).

We have modern offices and services to support our people including a parent’s room, prayer room, and end of trip facilities. We also provide employee assistance services including counselling, to support managers, employees and their families.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, a can-do attitude and a hunger to learn and grow. Here you’ll work with colleagues from around the world and take on unique challenges as a team, to support businesses right across Australia. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators to shape the payments evolution.

Learn more here about working at ANZ Worldline Payment Solutions.

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