Senior Product Manager

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Publish Date: Jun 14, 2022

Location: Utrecht, Utrecht, FR

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros.

Within the Worldline Financial Services organization, the Issuing Processing Division is fully accountable for the full e2e issuing businesses, including card product management, digital customer journey, payment authorization, fraud detection & prevention, and much more…

In its transformation to become an even more product centric organization, the issuing division is looking to strengthen his product management team, to build the strategic vision that will support our growth.The product management team assignment is to steer the complete product life cycle, including capture of market expectations, innovation, product strategy & roadmap, pricing, go to market, and product releases. 


Your day-to-day responsibilities include:

Within the Global Product Management team reporting the division manager, you’ll be accountable for the following missions:

  • Build a market vision, and define related strategic product roadmap for the coming years.
  • Analyze the external environment to provide actionable insights for the purpose of continuous improvement, identifying new requirements and markets and building competitive advantage. Influence market and clients through our own thought leadership
  • Understand and speak the language of the market and produce products with real market value and potential to drive revenue and margin. Help salespeople position products accordingly in the eyes of the customer
  • Maintain the entire life cycle of products. Oversee the development of new products and the continuous improvement of the existing products in line with Worldline’s sustainability goals is our purpose. Interact with many stakeholders - clients, sales, engineering, strategy, R&D… - to facilitate the prioritization process
  • Create innovative solutions in the most effective way, in line with our commitment to modern architectural practices, optimizing components-based global industrialization, whilst retaining our ability to deliver locally. (Glocal)
  • Support the sale of our products by providing appropriate sales toolkits (e.g. sales training, battlecards, presentations), marketing activities and bid support, including contributing to sales campaigns. Position as product experts in the opportunity mgmt. process
  • Embrace and share a collaborative mindset to federate and animate the stakeholders ecosystem around our product development


Skills we can’t do without:

  • University degree
  • Minimum of 5 years of product management experience in the payments industry
  • Demonstrates business understanding, as well as financial aptitude, and technical savvy
  • Driven by global objectives and focused on outcomes, you are self-organize to enable deliverables to be produced on time
  • Pragmatic, you are able to find and consolidate market data to build a consistent product vision that will sustain business growth.
  • Outspoken person with strong communication and presentation skills (client facing role)
  • You have appetite for innovation that will conciliate our customers expectation as well as our financial growth.
  • Has excellent leadership qualities and attitude to generate consensus amongst various stakeholders
  • Experience in product marketing tools (9 boxes, confrontation matrix, SWOT, market intelligence, …)
  • Fluent in English and Dutch, knowledge of other European languages is a plus
  • Mastering of Issuing Business (ideally developed in a paytech / payments pure player or alternatively in a bank/ issuer) would be highly appreciated

The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow

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