Global Account Executive

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Publish Date: Jul 9, 2021

Location: Utrecht, Utrecht, NL

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com


The Work Environment

You are part of a team of 5 colleagues reporting to the Regional Head of Sales Netherlands and will be working closely with the client delivery team: operational delivery manger and business delivery manager. For client operations outside of the Netherlands, you will be working closely with the local business delivery manager and operational manager and engage them to be part of the account decision-making process. Your main points of contacts and key

stakeholder on the client side are the tribe leads for payments, acquiring and issuing. You liaise and drive discussion on a strategic level between the equensWorldline’s service offerings, client

needs and future roadmaps.


What will your job look like

As Global Account Executive banking you will be responsible for managing the key stakeholders and relationships for one of the large Dutch Banks and its subsidiaries across Europe. You will

be working across global teams and utilize your knowledge on payments, acquiring, issuing, cards payments, advanced payments technologies and digital payments to manage and growthe client relationship.


Your day-to-day responsibilities include:

  • Acquires new (geographical) markets and new clients; retains current clients and offers and sells existing and new products and services to increase sales, according to determined processes and protocols and in line with the Sales strategy leading to more sales, revenues and margin.
  • Develops the integrated Account Business Plan for eW regarding an assigned large key

account involving Client Delivery Management & Sales Support in the various countries.

  • Defines the overall international sales strategy.
  • Coordinates the various inputs and steers the process, taking into account synergy and cross fertilization targets resulting in the most efficient integrated business proposition and realizing the ABP targets.
  • Manages clients satisfaction based on agreed upon SLA’s.
  •  Builds and nurtures client intimacy.


Signs of success:

It is very important to work effectively and complete assignments. You take a co-operative approach with a positive attitude with others and share information and knowledge.

You find out what the customer wants and needs and act accordingly, taking into account the organization’s costs and benefits.


You work with integrity and hold yourself and others responsible for measurable

high-quality, timely, and cost-effective results. You determine objectives and set priorities.

You seek out new market opportunities and act on them.


You  understand the relationships between different information and see the broader context. You use existing theories and concepts to understand practical situations and create new concepts to explain complex information. You understand the market in which the clients are positioned as well as of their current and future position and of the client’s critical problems.


Skills we can’t do without:

  • You have an MBA degree;
  • you have 8-10 years’ experience in a similar role in the payments and/or cards industry;
  • fully up-to-date on innovative developments in the world of payments;
  • experience in performance-based consultancy;
  • excellent command of English and Dutch;
  • able to quickly develop and maintain a solid client-business network based on the multi-level client coverage matrix;
  • strong powers of persuasion to help you achieve concrete sales results;
  • able to identify and define clients’ problems;
  • able to consistently measure and improve client satisfaction.

Contact information

We have support from an Agency for this recruitment process, so we will share your application with this third party.

The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

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