Payment Partnerships Manager NorthAm

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Publish Date: Nov 25, 2021

Location: US WIDE, US WIDE, US

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com

You will work for Worldline’s Merchant Services - Digital Commerce Business Line. This is a major international player in end-to-end Commercial Acquiring and online processing of Alternative Payment Methods.  Digital Commerce’s unique combination of payment, digital and transactional expertise allows merchants to boost sales and enhance their customer experience. You manage and support the strategic relationships with existing and future acquirers and alternative payment method providers in the NorthAm region. You participate in the decisions of the company to adapt its portfolio of payment products to the evolution of markets and technologies. You are responsible to provide information on the product provided by the partners inside the company and specifically to the Sales in order to increase acceptance by our customers.

You collaborate with your peers in the team in the maintenance and administration of the contractual relationship. You are the Linking pin between partners and Worldline Digital Commerce, and the principal channel of information and escalation between the organisation and the partners.


The Department
The Payment Partnerships department is responsible for managing all aspects of the commercial relationships with third party suppliers from which Worldline Digital Commerce buy and/or in-source payment products and services. These vendors mainly consist of banks, card acquirers, payment gateways and alternative payment product providers. The department is divided into 4 pillars: legacy Payment Partnerships, Geo expansion, Growth expansion and Synergies.


Your day-to-day responsibilities include:

  • Contribute to the product strategy
  • Explore and develop new partnerships for our NorthAm offering
  • Negotiate better terms and conditions from the existing partners
  • Promote the partnerships internally
  • Control the costs from the partners
  • Act as the primary contact for your own partners and backup for partners of your colleagues (eg in case of holidays)
  • Support the Heads of the department and Payment Partnerships managers of the various pillars
  • Monitor the information from our organization to the partners


Signs of success

  • Bachelor’s degree (Finance / Economics)
  • > 5 years working experience in a similar role
  • Excellent written and oral communication skills in English
  • Strong analytical skills
  • Result oriented & problem-solving mindset
  • Previous experience in Online Payments or a FinTech environment is a “plus”
  • Experienced user of MS Office (Word, Excel, PowerPoint and Outlook)


The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

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