Senior Solution Manager (WL) 1 1 1 1

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Publish Date: Mar 18, 2023

Location: Mumbai, Maharashtra, IN

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 12,000 people worldwide, with 2019 revenue of circa 5.3 billion euros.

Your day-to-day responsibilities include:

  • - Experience in ETC FastTag domain, Issuance and/or Acquiring is must.
    - Experience in ETC Issuance preferred.
    - Understand Business Requirements from the Customers and create a functional documentation covering product solution that will be offered to the customer
    - Requirement elicitation phase should encompass
       > Understand the Business Requirements (implicit and explicit)
       > Scope Planning
       > Scope Definition
       > Detail Scope and assumptions as well as constraints
       > Detail out of scope requirements
       > Release the scope document with stakeholders
       > Review and Sign-off from stakeholders
    - Product Enhancements
       > Identify product enhancements opportunities
       >drive the entire product enhancement project in line with Business
    - Managing Product Demos & Presentation to the customers
    - Providing inputs to Pre-Sales group for sending proposals, RFP responses
    - Develop standard offerings considering long term view and competition
    - Assess product feature gaps against competitive offerings and client expectations
    - Closely working with engineering team for the required inputs on Proposed Solution, efforts etc

Skills we can’t do without: 


  • '- Experience in FastTag ETC is must
    - Experience in Tag Issuance domain preferred.
    - Around minimum 6 Years experience in Requirement Management and Business Analyst Position
    - Ability to understand implicit and explicit requirements
    - Ability to understand the customer and converting requirement into product solutions
    - Excellent written and verbal communication skills
    - Ability to think strategically and execute successfully
    - Dedicated team player who is both self directed & willing to multi task on various projects

Skills we’d like

  • Should have worked on Customer Facing role
    - Creativity and Innovation ,
    - Proactive and Business driven,
    - Good Team Player. Excellent team work skills
    - Proven ability to influence customers and cross-functional teams without formal authority
    - a highly-motivated self-starter with a successful track record
    - Process oriented,
    - Have the ability to focus on specific goals,
    - Be energetic and passionate,
    - Be able to work under pressure,

The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

Job Segment: Pre-Sales, Business Analyst, Consulting, Engineer, RFP, Sales, Technology, Engineering