Head of Sales, FS APAC

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Publish Date: Jul 16, 2021

Location: Midvalley, Kuala Lumpur, MY

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 12,000 people worldwide, with 2019 revenue of circa 5.3 billion euros. worldline.com




  • Reporting directly to FS APAC CEO and WL Global Sales manager (CSO)
  • Grow Financial Services (FS), APAC overall business by steering sales and pre-sales effort on all FS -led accounts and on new logos, across all LBL, while creating strong customer executive relationship
  • Ensure cross-Global business line consistency at local level


Role and Responsibilities



  • All FS APAC accounts and targeted new accounts
  • Coordinate with LBL Head of Sales for the use of Pre-sales resources (readiness and allocation)


Growth Strategy

  • Build and implement sales strategy in full coordination with APAC CEO and the Global Sales manager (CSO)
  • Develop and drive joint go to market initiatives with key business & alliance partners
  • Accountable for OE/Revenue forecast/budget and actions to close gaps
  • Have executive levels interaction (e.g., negotiation, closing)
  • Accountable for sales targets


Client Management

  • Manage account plan process (incl. approvals) and approve account plans at RBU level
  • Network at Client CXO level


People Management

  • Motivate and inspire team to achieve success, ensure sales training is embraced and acted on
  • Accountable for HR matters for account Sales/Executive Resources in FS APAC


Internal Organization

  • Setup appropriate sales organization and governance to achieve results
  • Prioritization of deals and coordination with LBL Sales managers for allocation of pre-sales resource


Profile, experience and skills



  • Proven track record in senior Sales
  • Local & industry network (credibility with clients)
  • International multi-cultural orientation
  • Diploma: Master degree


Soft skills

  • Leadership: able to position at customer as an executive sponsor, to design& implement a vision
  • Collaboration, networking
  • People Management
  • Personality & attitude: Mature, Energetic, Pragmatic, Stress-resistant (balanced personality, a natural authority, action & decision oriented)


Sales & Specific skills

  • Strategic & business analytics: Account Planning, pipeline management, develop marketing strategic approach
  • Market Intelligence skills: WL positioning (priorities/flexibilities)
  • Ability to create and manage relationship at CxO level
  • Negotiation skills (ability to close deal/ convince)



  • Business Fluent verbal & written communication skills in English; other languagues like Mandarin will be an added advantage



The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

Job Segment: Pre-Sales, Sales