Business Development Manager

Date: 25-Nov-2021

Location: Madrid, Comunidad De Madrid, LU

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com

This position can be based in Barcelona as well - in exceptional cases, full remote can be considered.


Job Purpose/ Mission


This is an exciting time to join us! Worldline connects merchants and consumers, enabling businesses everywhere to go further beyond today’s boundaries, creating the future of global commerce. We are a rapidly growing, international payments company, and we are looking for a passionate and talented professional to be a part of our journey.


The Worldline Global Sales and Verticals is looking to hire an experienced Business Development Manager in Madrid to grow our customer portfolio and maintain solid relationships with the Self-Service Parking & EV-Charging Verticals key clients in the Iberian region. Your responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops. You should also be able to develop relationships with potential clients.


To be successful as a Business Development Manager, you should love to interact with internal and external people, be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional Business Development Manager should be able to manage multiple key accounts without compromising on the quality of services provided in addition to hunt new businesses.

Job Responsibilities

  • Develop business relationships with potential clients and growing the customer portfolio over time is one of the most important activity to assure future revenues
  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Addressing and resolving key clients’ complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
  • Responsible for all commercial activities including contract renewals, pricing negotiations and ultimately achieve revenue targets.
  • Create strategic business and quarterly account review plans to further enhance the relationship and profitability.


Job Requirement

  • A strong commercial drive, combined with a market & client focus
  • Skilled negotiator and effective communicator
  • Energetic personality with a positive approach and eagerness to develop his/her knowledge and skills
  • Self-starter; result driven and taking initiatives
  • Flexible, able to work in a dynamic and changing environment
  • The ability to build rapport with key clients and Capability to build relationships
  • Proven sales track record in payments and the ability to handle multiple client accounts
  • At least 5yrs of Sales experience in the payment industry
  • University degree in Business Management or any relevant discipline
  • Spanish as native language
  • Mandatory requirement fluency in written and spoken business English
  • Willing to travel on average 2 day a week
  • Proficient in all Microsoft Office applications as well as CRM software
  • Knowledge of Salesforce is preferred


What's in it for you

  • A high professional environment in the payment industry
  • A great international team with different talents with a great team spirit
  • A manager which will support you to become best in class and successful
  • A financial package that will satisfy you and a bonus model that will allow you to realize your dreams

The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow