Support Engineer (m/f/d) 1

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Publish Date: Sep 15, 2021

Location: Hamburg, Hamburg, DE

Company: worldline

About Worldline

Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com



We specialize in payment terminals, e-payment solutions and the processing of payment transactions, from point-of-sale capture to merchant reimbursement and cardholder debit. We are looking for an experienced Integration Manager to strengthen the Integration Engineering department in the national and international field of activity. In this challenging role, you will support integrators in the implementation of payment systems in the Card Payment Systems area.


Your area of responsibility:


  • Customer support for the software terminal developed by Worldline in Hamburg.
  • Support of customers and partners in the connection of our payment systems
  • Cross-location cooperation with different teams
  • Analysis of customer requirements (requirement and feasibility analyses, technical implementation)
  • Development of solution concepts and specifications
  • Support and consulting of related areas such as sales, technical support, quality assurance and development


Your profile


  • Completed studies in computer science / electrical engineering or comparable qualification
  • Experience in system analytics
  • Distinct analytical and conceptual way of thinking
  • Basic technical knowledge in network communication, architectures and security
  • Basic knowledge of different programming languages (Java, .Net, C, Swift, ...)
  • Willingness to acquire new skills independently
  • Coordination skills, flexibility, ability to work in a team and willingness to work hard
  • Very good knowledge in German and English


In summary, you are an initiative, resilient and communicative person who is characterized by an independent, structured and solution-oriented way of working. You enjoy taking on a responsible role in projects, some of which are strategically oriented. Thanks to your business-oriented way of thinking and your profound technological know-how, you are able to convincingly present and represent your ideas and concepts to all parties concerned.


If you have any questions, please contact Mr. Benjamin Trinidad Segura; +49 (0) 1511 0857 605.



In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits.


What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.


Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.


Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

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