IT Application Support Manager (m/f/d)

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Publish Date: Sep 15, 2021

Location: Frankfurt, Hesse, DE

Company: worldline

About Worldline

Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com


You can expect an exciting task as IT Application Support Manager (m/f/d) for Unix / Linux - Applications at the Frankfurt am Main location: We operate complex systems that function around the clock and thus ensure that the associated payment transaction processing between cardholders, banks and merchants takes place reliably and on time.


What can you expect?

  • A varied and challenging job in an international and constantly growing company is just to your taste
  • A proactive interdisciplinary exchange with colleagues from other areas is right up your alley
  • Your thirst for knowledge will be quenched thanks to numerous training and development programs
  • Flexible working hours and the option of home office as well as 30 days of vacation will ensure your work-life balance


Your tasks:

  • You will be responsible for second level support in the area of new business and, in particular, will look after Unix/Linux-based applications.
  • You will support the ongoing operation of existing applications and actively participate in their further development through migrations and changes.
  • Incident and problem management is carried out according to ITIL
  • You will prepare and maintain the required operating documentation
  • You will be responsible for the implementation of monitoring and act as the main contact person for internal colleagues regarding questions about the applications you are responsible for
  • You will also be involved in project work for the applications you support, with the aim of putting new applications into production
  • Identification and implementation of measures and procedures to ensure performance and availability fall within your area of responsibility


Your profil:

  • A completed (technical) university degree in the field of computer science or comparable qualification
  • First professional experience in dealing with infrastructure and support requirements
  • Sound experience with UNIX, LINUX servers
  • Good knowledge of shell scripting and SQL as well as a basic understanding of Oracle databases
  • You are fit in dealing with web servers, application servers and servlet containers (Apache, JBoss, ...)
  • Monitoring, HTML and XML knowledge desirable
  • Good German (B2) - and good English skills (B2) are required
  • You are willing to work on-call


For questions, please contact Mr. Benjamin Trinidad Segura, Tel.: +49 151 108 576 05.


In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits.


What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.


Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.


Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

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