Business Development Manager - Hospitality Markets UK & Ireland

Date: 15-Sep-2021

Location: UK Wide, UK Wide, GB

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com


Business Development Manager – Hospitality Markets UK&I


At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Business Development Manager, then get ready to join our company!

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.


Your day-to-day responsibilities include:

This is a high profile role within an exciting and rapidly developing business. In delivering Order Entry and revenue growth, and growing pipeline, the role requires a person who will be:

  • Responsible for developing client relationships at a strategic level that lead to long term resilient growth
  • Developing and converting a pipeline of opportunity that drives growth and profitability for Worldline
  • Lead a matrixed team and knowing the resource to draw on to remove blocks and ensure the highest quality of proposals to win deals
  • Influence customers and partner business decisions
  • Work effectively with multi-disciplinary management teams, cross divisions and functions, building strong team working relationships, account identity, morale and motivation
  • Drawing when needed on the senior management across the European organisation to support the development of client relationships and drive pursuit of the sales strategy
  • Work effectively with other BD managers in transport, hospitality and retail to identify cross-function opportunities
  • Develop and keep current an intimate knowledge of the client environment, needs and objectives to help the company enhance/develop their product portfolio and reputation and feedback to marketing and product development groups
  • Develop a good knowledge of the competitor landscape, product portfolio and trends in the UK&I


Signs of success

  • You will have an eye for the detail, with high energy and creativity
  • You will demonstrate presence and with humility
  • You will be able to see through the eyes of the consumer


Skills we can’t do without:

  • You have profound experience in the hospitality and retail sectors
  • You possess sophisticated knowledge in the sector and  a proven track record of “doing deals” not “sales”.
  • You will be able to demonstrate an ability to identify business challenges, build solutions and create with our customers.  Not just selling commodity payment services.
  • You have sophisticated skills in being able to self-build leads, prospect and convert


Skills we’d like:

  • You prove solid knowledge of building and converting pipeline
  • You have a validated understanding of the hospitality or retail sector with a strong network at a senior level


More reasons to join us




In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits. These include: a rewarding salary, generous annual leave, private medical insurance, an attractive pension scheme plus many more. We also operate a flexible benefits scheme, allowing you to purchase discounted products and services.

What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.

Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.