The opportunity
Managing complex projects requires comprehensive expertise across the full project lifecycle. This role is aimed at an experienced Project Manager and sits within our Transport Operations business unit, with focus on both the development and customer integration of software products into the rail industry, both UK and international.
As a Project Manager, you take charge of managing complex projects.
- Take ownership of a complex project from requirements gathering through to final validation.
- Oversee project design (client requirements, functional specifications, phasing, deliverables, acceptance criteria).
- Lead the project by assembling, organising, coordinating and facilitating the project team.
- Deliver the project at the quality level expected by the client.
- Manage and anticipate risks and contingencies throughout the project.
- Communicate on project progress (quality, costs, timelines) and ensure reporting.
- Conduct technology watch within your area of expertise.
Day-to-day responsibilities
Project Management.
Project plan definition.
Client orientation: interact with the client to reformulate and deepen their needs in order to specify and propose an appropriate solution.
Risk management and reporting: identify, assess, and prioritize risks; anticipate changes and upcoming developments.
Reporting and administrative tracking. Direction and coordination of a strategic project.
Flexibility and agility are skills you master to optimize relationships with clients and teams. Task and milestone planning. Setting up and monitoring indicators (timelines, risks, budgets).
Change management: Scoping: impact analysis; usage audit and existing analysis. Communication: identifying key messages, creating support materials. Supporting project managers in properly adopting methodologies.
Who are we looking for
Experience & Technical Skills
- Proven Track Record: Minimum of 5+ years of experience working as an IT, Technology, or Software Project Manager.
- Multi-Project Handling: Demonstrated ability to manage multiple complex technical projects simultaneously in a fast-paced environment.
- Domain Knowledge: Prior experience or a strong foundational understanding of rail processes, transit ticketing data, or payment processing ecosystems is highly preferred.
- Analytical Capability: Strong financial acumen with experience managing project budgets and forecasting resource demands.
Soft Skills & Core Competencies
- Communication: Exceptional verbal and written communication skills, with the ability to translate complex technical jargon for business stakeholders.
- Leadership: Strong stakeholder management and negotiation skills; a natural ability to influence cross-functional teams without direct authority.
- Problem Solving: A proactive, solution-oriented mindset when tackling unexpected bottlenecks or delivery blockers.
Qualifications & Education
- Certification: PRINCE2 Practitioner, PMP, or an equivalent globally recognised project management qualification is essential.
- Education: Bachelor’s degree in Computer Science, Business Administration, or a related field is preferred (equivalent practical experience is highly valued).
Perks & Benefits
- Have 25 days holiday + bank holidays.
- Excellent Pension – the company will match contributions up to 10%.
- Have employee private medical cover, access to a virtual GP service.
- Purchase a range of flexible benefits through salary sacrifice.
- Have an income protection @ 67% of base salary for 5 years, subject to Ts & Cs
- Have a Life assurance.
- Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide
- Access to discounts and cash backs on shopping.
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